Privacy Policy

Introduction

CYBRIAL ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information

When you contact us, request a quote, or use our services, we may collect:

• Name and contact information (email, phone number)
• Business name and website
• Project requirements and specifications
• Payment and billing information
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website and search terms
• UTM parameters and marketing attribution data

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and support requests
• Process payments and manage contracts
• Send service updates and marketing communications (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations and enforce our terms
• Detect and prevent fraud or security issues

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Third-Party Services

We may use third-party services for:

• Analytics (Google Analytics, Hotjar)
• Email marketing (Klaviyo, Mailchimp)
• Payment processing (Stripe, PayPal)
• Customer support and CRM systems
• Cloud hosting and infrastructure (Vercel, Railway, Supabase)

These services may collect and process data according to their own privacy policies.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.