Legal
Privacy policy
What we collect, why, and what you can ask us to do about it — in plain English where the law allows.
Last updated 8 September 2026
Also here: the terms of service, the published pricing these terms refer to, and how to get in touch if anything here needs explaining.
Introduction
CYBRIAL ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
When you contact us, request a quote, or use our services, we may collect:
Name and contact information (email, phone number)
Business name and website
Project requirements and specifications
Payment and billing information
Communication preferences
When you visit our website, we automatically collect:
IP address and device information
Browser type and version
Pages visited and time spent
Referring website and search terms
UTM parameters and marketing attribution data
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services
Respond to your inquiries and support requests
Process payments and manage contracts
Send service updates and marketing communications (with your consent)
Analyze website usage and optimize user experience
Comply with legal obligations and enforce our terms
Detect and prevent fraud or security issues
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Third-Party Services
We may use third-party services for:
Analytics (Google Analytics, Hotjar)
Email marketing (Klaviyo, Mailchimp)
Payment processing (Stripe, PayPal)
Customer support and CRM systems
Cloud hosting and infrastructure (Vercel, Railway, Supabase)
These services may collect and process data according to their own privacy policies.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to processing of your personal information
Withdrawal: Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us: