Cybrial
Independent design. Ongoing growth.Manchester · Working everywhere

Guide · E-commerce

Shopify vs WooCommerce vs Custom: Which to Build On

By Measured 4 September 2026

Almost every comparison of these platforms is written by somebody with an affiliate link. This one is written by somebody who has to maintain the result for years afterwards, which produces different advice.

The short answer

Choose Shopify when the way you sell is conventional and you want the platform to carry the operational weight — payments, tax, shipping, security. Choose WooCommerce when there is a rule the platform cannot express, or you are already on WordPress and want to own everything. Choose a custom build only when what you sell is not a product on a page at all. For most UK small businesses the honest answer is Shopify; the moment your business has an unusual rule, that reverses.

The numbers on this page

Where each of these came from.

Nothing here is an industry average or a vendor's marketing figure. Each one names the tool it was read from and the date it was read.

17,000+

WooCommerce at scale

products on Beds.ie, first content in 0.42 seconds

Source: Live site and Browser Navigation Timing, 4 September 2026

94.5%

Shopping feed approved

16,281 of 17,233 items — platform-independent work

Source: Merchant Centre sync log, 4 September 2026

£50 / month

Hosting and care

forty products or seventeen thousand, same price

Source: Published pricing, correct 4 September 2026

The one question that decides it

Before any feature comparison, answer this: can the way you sell be described using the words "product", "variant" and "add to basket"?

If yes — you sell distinct things at set prices, perhaps in a few sizes or colours — then a hosted platform will serve you better and cost less to run than anything bespoke. Take Shopify, spend the money you saved on product photography and search, and get on with it.

If no, the calculation inverts, and it inverts hard. A platform that cannot express your business rule will fight you every single month: through an app that half-solves it, a manual workaround your staff perform daily, or an order type your accounts cannot reconcile. Building the piece that does not fit, once, is almost always cheaper than working around it for three years.

The comparison, without the affiliate link

What you are actually choosing between
ShopifyWooCommerceCustom
You ownYour data. The platform owns the restEverything — code, data, hostingEverything
Build costLowestMiddleHighest, and quoted like software
Monthly costSubscription, apps, transaction termsHosting and care onlyHosting and care only
Bespoke rulesWhatever the platform and its apps allowAnything you can buildAnything
Operational weightLargely carried for youYours to carryYours to carry
MaintenanceMostly handledReal — this is why care plans existReal
PortabilityHard to leaveMoves with youMoves with you
Right whenSelling is conventionalA rule does not fit, or you are on WordPressIt is not a shop at all

Two rows deserve more than a cell. **Monthly cost** on Shopify is genuinely hard to predict, because the subscription is the smallest part: apps accumulate, and a store running eight or nine of them is common and adds up quickly. **Portability** is the row people discover late — a Shopify store is not straightforward to move, and the cost of leaving should be part of the decision to arrive.

What is not a real differentiator, whatever you read: SEO. All three can be made to rank and all three can be made invisible. On a large catalogue the deciding factor is product data quality and category structure, not the platform — which is set out at length in the e-commerce SEO page.

Does WooCommerce scale? Yes, and here is the evidence

This is the most repeated claim in the category and the one most worth testing, because it is usually asserted by people selling the alternative.

Beds.ie is a WooCommerce store carrying more than 17,000 products. Its homepage paints its first content in 0.42 seconds, measured in the browser on the live site on 4 September 2026. Between April and August 2026 it went from 672 to 7,781 organic clicks a month and from 5,189 to 24,054 distinct ranking queries, and its Merchant Centre feed sits at 94.5% approval — 16,281 of 17,233 items live.

None of that came from the platform and none of it was blocked by it. What breaks at scale is the data and the query patterns: uncached catalogue queries, unoptimised images, a category structure that is really a flat list. Buying a bigger server to cover for an uncached query is the most expensive mistake in this category and I have watched it happen more than once.

The honest counterweight: WooCommerce at that scale needs someone competent looking after it, and Shopify at that scale mostly does not. If nobody is going to maintain it, that is a genuine argument for the hosted platform and it should win.

What an e-commerce website actually costs in the UK

The question that usually sits underneath the platform question, so here it is with numbers.

UK e-commerce build costs, September 2026
WhatTypical buildThen
Themed Shopify store, small catalogue£1,000 – £4,000Subscription + apps
Bespoke Shopify or WooCommerce, few hundred products£4,000 – £12,000Hosting and care
Large catalogue, feeds, integrations£12,000 – £30,000+Hosting and care
Custom platform (not a shop)Quoted like softwareHosting and care
Cybrial hosting and careFrom £50 a month, by size and traffic

Source: Ranges from quoting against UK studios, 2024–2026. Cybrial pricing correct 4 September 2026.

Cybrial websites start at £500, and I will say plainly that a shop is not usually a £500 project — a catalogue or a custom buying journey is a bigger job and is quoted after a conversation. Hosting and care starts at £50 a month; a seventeen-thousand-product store costs more to host and look after than a forty-product one, and that figure is agreed in writing before anything moves.

The cost that surprises people is not the build. It is the product data: photography, descriptions, attributes, identifiers. On a large catalogue that is the majority of the real work and it is nobody's favourite line on a quote, which is exactly why it gets skipped and why so many stores are invisible.

Moving between them

Both directions are done routinely, and both go wrong the same way: somebody moves the products and nobody owns the URLs.

  • Inventory every existing product and category URL before anything is built. Export from Search Console as well as the platform, because the two lists differ.
  • Redirect one to one to the closest equivalent page. Not everything to the homepage, and not everything to a category — Google treats both as soft 404s and you lose exactly what you were protecting.
  • Move the content, not just the products. Category descriptions and buying guides are usually why a category ranks, and they are the first thing dropped in a migration.
  • Rebuild the shopping feed deliberately rather than exporting the default, and check items submitted against items active in the first week.
  • Watch Search Console weekly for a month. A dip while Google re-crawls is normal; a sustained drop after a month is a redirect fault.

There is a fuller version of this in the migration guide, which is the piece of technical work with the most asymmetric payoff on any site: done properly it is invisible, skipped it can cost more than the entire rebuild.

What I would actually tell you

  1. Selling forty to four hundred conventional products, no unusual rules, nobody in-house to maintain anything: Shopify. Spend the difference on photography and product data.
  2. Already on WordPress, content matters to you, and you want to own the whole thing: WooCommerce. It is the cheaper long-run option and the more maintainable one, provided somebody maintains it.
  3. Any rule the platform cannot express — sold by weight, configured, quoted, reserved, gifted, hired: WooCommerce or custom. Build the piece that does not fit and stop paying the workaround tax.
  4. Thousands of products, feeds, and a real operational burden: either, and the decision is about who maintains it rather than about features. The catalogue work is identical on both.
  5. It is not a shop — two audiences, a booking flow, a calculation, a portal: custom, quoted like software, and most businesses reading this do not need it.

And the meta-advice, which costs me work and is still correct: if a supplier recommends the same platform to every client regardless of what they sell, that is a statement about the supplier rather than about your business.

Sources

Everything this page relies on.

  1. Beds.ie: WooCommerce, 17,000+ products, first contentful paint 0.42s, organic clicks 672 → 7,781 a month and distinct ranking queries 5,189 → 24,054 (April vs August 2026, Google Search Console), Merchant Centre feed 94.5% approved (16,281 of 17,233 items, sync log 4 September 2026).

  2. Roch Sweets: WooCommerce, 1,000+ product lines with a bespoke pick-and-mix builder, first contentful paint 0.86s, cumulative layout shift 0, live site 4 September 2026.

  3. CFC Wedding Lists: custom gift-list platform, first contentful paint 0.78s, live site 4 September 2026.

  4. Search demand and click-price data: DataForSEO (Google Ads data, United Kingdom), read 4–5 September 2026. The specific phrases and figures are Cybrial’s own research and are not published.

  5. Cybrial published pricing, correct at September 2026: websites from £500, hosting and care from £50 a month — a starting price that rises with catalogue size, complexity and traffic.

Common questions

Questions people actually search for.

Shopify or WooCommerce — which is better?

Neither, in the abstract. Shopify is better when the way you sell is conventional and you want the platform to carry payments, tax, shipping and security. WooCommerce is better when there is a rule the platform cannot express, or you are already on WordPress and want to own everything. The deciding question is whether your business can be described with "product", "variant" and "add to basket".

Does WooCommerce scale to thousands of products?

Yes. Beds.ie is a WooCommerce store with more than 17,000 products that paints its first content in 0.42 seconds. What breaks at scale is product data and uncached queries, not the platform — though it does need somebody competent maintaining it, which Shopify largely does not.

Which platform is best for SEO?

All three can rank and all three can be made invisible; the platform is not the deciding factor. On a large catalogue what decides it is category structure and product data quality. Anyone selling you a platform on SEO grounds is simplifying to make a sale.

How much does an e-commerce website cost in the UK?

£1,000 to £4,000 for a themed store on a small catalogue, £4,000 to £12,000 for a bespoke build, and £12,000 upwards where there are large catalogues, feeds or integrations. The cost that surprises people is product data rather than design, and on a big catalogue it is the majority of the work.

Can I move from Shopify to WooCommerce, or the other way?

Yes, both directions are routine. What is not routine is doing it without losing search traffic: every product and category URL has to be inventoried and redirected one to one, and the category content has to move with the products. That is the part that gets skipped.

What about Wix, Squarespace or Etsy for selling?

Fine for a handful of products alongside a brochure site, and limiting the moment the shop becomes the business. The failure mode is that they are pleasant until you need something they do not do, at which point there is no route forward except a rebuild.

Do you build on both?

Two of the case studies here are WooCommerce, at 1,000 and 17,000 products. There is no published Shopify case study, which is stated on the Shopify page too — the catalogue, product-data and feed disciplines are platform-independent, but I would rather you knew where the evidence is.

Not sure which one your business needs?

Tell me what you sell and how you sell it — especially the awkward part, the bit that never fits a form. That single detail decides the platform more reliably than any feature comparison, and you get a straight answer either way.